Frequently Asked Questions
Guest
Yes. All properties available on Blueside Home are carefully selected and managed by our professional team. What you see in the listing is exactly what you see in reality.
Each stay includes:
- Professional cleaning
- Hotel-quality linens
- A welcome kit (toiletries, coffee, tea, bottled water, etc.)
- 24/7 guest support
Contact our customer service team immediately. We are available 24/7 to resolve any issues (technical, logistical, or otherwise).
Each accommodation has its own cancellation policy. Please check the specific terms and conditions on the listing page before booking.
Early check-in or late check-out is subject to availability. Please contact us in advance and we will do our best to accommodate your request.
No, there are no hidden fees. The price shown includes cleaning fees and all applicable charges. Additional services may be available upon request.
Some accommodations allow pets, while others do not. Please check the listing details or contact us before booking.
Yes, depending on the booking platform (Airbnb, Booking, etc.), a security deposit may be required. In the event of damage, a deduction may be applied in accordance with the platform's rules.
Search for your dates and desired destination on our platform. Once you've selected your accommodation, follow the secure online booking process. A confirmation will be sent to you by email.
You can reach us:
- By phone: +33 1 84 80 93 74
- By email: [email protected]
- Via the online chat on our website
Owner
We manage carefully selected properties, from charming studios to high-end family apartments. All homes must meet our quality standards in terms of comfort, safety, and aesthetics, and be located in attractive Paris neighborhoods with strong rental potential.
Security deposits are handled through the rental platforms (like Airbnb). Additionally, we strongly recommend you maintain short-term rental insurance for further protection against any incidents.
Our management fee ranges from 25% to 30% of the rental income, depending on the size of the property. Additional services, such as professional photography or seasonal cleaning, may be billed separately.
Each booking request is carefully screened. We verify guest profiles, review past ratings, and, when necessary, communicate with guests before confirming the stay. We prioritize respectful travelers seeking a premium experience.
Your property will be listed on leading rental platforms such as Airbnb and Booking, as well as our own direct booking website, helping you reduce external commission fees and maximize visibility.
Yes. You can block dates for personal use at any time through your owner dashboard. Just let us know in advance so we can avoid new bookings during that period.
You’ll have access to a secure owner dashboard where you can track key performance metrics such as occupancy rate, earnings, guest reviews, and service reports. We also provide a monthly performance report with personalized revenue optimization suggestions.
Our team is available 24/7 to handle any issues. Whether it’s a technical problem or a guest request, we act quickly using trusted local service providers, always keeping you informed.
You must ensure the property is in good condition, properly insured, equipped with basic household essentials (vacuum cleaner, light bulbs, etc.), and compliant with local regulations — including the 90-day annual limit for primary residences in Paris.
You may terminate the contract at any time with one month’s written notice. However, all confirmed bookings made prior to termination must be honored.